Privacy Policy

Last updated: February 2026

NextServices ("we", "us", "our") provides software bug fixing and technical support services. This policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

  • Contact details such as name, email, phone number, and company
  • Project details, credentials, logs, and diagnostic files you share
  • Payment and transaction data from payment processors (we do not store full card numbers)
  • Usage data like pages visited, form submissions, and device/browser info
  • Communications you send to us, including support requests

2. How We Use Information

  • Provide quotes, deliver fixes, and confirm completion
  • Communicate updates, invoices, and support responses
  • Process payments, prevent fraud, and reconcile transactions
  • Improve service quality, site reliability, and documentation
  • Comply with legal obligations and resolve disputes

3. Payment Processing

Payments are handled by PCI-compliant payment processors. We receive limited billing details such as name, email, transaction ID, and payment status, and we do not store full card details on our servers.

4. Sharing and Disclosures

We share data only with trusted vendors that help us provide services (payment processing, email delivery, analytics) and with authorities when required by law. We do not sell personal information.

5. Data Security

We use access controls, least-privilege permissions, and encryption where applicable to protect your data.

6. Data Retention

We retain project details and communications only as long as needed to deliver services, comply with legal requirements, and resolve disputes. You can request deletion where applicable.

7. Your Rights and Choices

You can request access, correction, or deletion of your data and opt out of non-essential communications by emailing privacy@nextservices.live.

8. Cookies and Analytics

We use basic analytics and cookies to understand usage patterns and improve performance. You can disable cookies in your browser, but some site features may be limited.

9. International Transfers

If you access our services from outside our operating region, your information may be transferred and processed in other countries with different data protection laws.

10. Contact Us

Questions about this policy? Email privacy@nextservices.live and we will respond promptly.